Our customers are the most important part of the business.We believe in building strong relationships with our customers. We revert back to the old business world when a handshake came with confidence. Why should your company spend time and money wasted on carrier dog and pony shows? We have been working directly with the carriers and we understand the aches and pains in the industry. We are here to helpWe are a full service telecommunications provider & IT consulting firm. We offer services from single voice & data services to your larger MPLS networks. We offer multiple choices for all hosted VoIp products including Cisco, Polycom & many other carrier managed phone systems.
Our process in selecting a carrier to represent is based on three core components that keep Titanium running strong. A solid networks, solid support & solid solutions. As the first step to our procedure we analyze your current network and carrier bills. We then sit down with each carrier that has the three solid components in your area. Engineering and sales will then design the best possible fit for your infrastructure and budget. We spend time and effort to bring forth the best possible solution for your companies needs. We do not hard sell or work on quotas like most sales originations do. There is no pressure on your company to move quickly.Why have multiple meetings with carriers when we can communicate with them for you? Titanium Communications works directly with the carriers to get you the most competitive rates and the best customer service in the least amount of time.
We have direct 24/7/365 client support relationships with all ofthe carriers we represent.
Most carriers will place your account in a “House Account” status and force customers to use toll free numbers with plenty of automated dial a rounds. You could spend 30-40 minutes waiting in a cue just to speak to a live person. This is very common. We pride ourselves at Titanium Communications on customer support. We have one number for all of our clients to call and the staff and back office to supply live customer support on every call. We now offer direct Email ticketing on our web site that cuts trouble ticket time down substantially.
If you're not getting the support your company deserves, then give Titanium Communications a call.
We believe in our company our clients and our industry leading customer support.
In a weakening economy, reinforce your business with Titanium.